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JiWire Hotspot Helper

JiWire Hotspot Helper for Windows XP is no longer available for purchase. Existing customers who've purchased a new subscription or have renewed a subscription by credit card will be fully supported through the end of their most recent one-year term purchase.

Support Resources for Existing Customers:
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Email-based support is available from our contact page.

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Telephone support is available by calling toll-free at (866) 859-SPOT (7768). From outside the US, call +1 (916) 817-8038. Please have your JiWire username handy when calling. Telephone support is available Monday through Friday, from 10AM to 5PM Pacific.

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Existing customers who need to re-download software may do so after signing in to their JiWire accounts via the My Account page.

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Additional support information may be found on our JiWire Hotspot Helper FAQ page.

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